Privacy policy

Information you choose to share

You can browse this website without completing a form or creating an account. If you call, email or use WhatsApp, you may choose to share your name, number, appliance details, service address and messages to discuss or arrange a visit. Do not send passwords, payment-card details or unrelated sensitive information.

Purpose of service information

Information provided in an enquiry is used to respond, understand the appliance issue and coordinate the requested service. Ask the team directly about access to or deletion of information you have shared. Contact vizagcustomercare@gmail.com or call 91003 78355.

Website measurement

This website uses Google Tag Manager to manage Google Analytics 4 and Google Ads in Advanced Consent Mode. Google tags load on production pages with consent denied by default and send cookieless measurement signals before acceptance, including technical request information such as IP address, browser details and page information. Advertising and analytics storage, advertising user data and advertising personalization remain denied until you accept. With your permission, Microsoft Clarity also loads. These services help measure visits, appliance-service enquiries and interaction with the website. Clarity can create heatmaps and session recordings. Microsoft Clarity and optional measurement and advertising cookies remain disabled until you accept optional tracking. Google can continue cookieless page-view and enquiry-click measurement when optional tracking has not been accepted. Preferences do not open automatically; use Privacy settings in the footer to opt in or change your choice. Approved campaign parameters (Google click identifiers and UTM campaign fields) are retained for traffic attribution; unrelated query parameters, fragments and contact details are excluded from the measurement URL. Google applies consent-dependent redaction to advertising identifiers. Rejecting optional tracking does not prevent you from browsing, calling or messaging us. Use Privacy settings in the footer to change your choice. A browser preference is stored locally to remember your decision. Contact-button clicks indicate an enquiry attempt; they do not prove that a call connected, a WhatsApp message was sent or a repair was booked. Google and Microsoft process measurement information under their own privacy terms. The temporary preview and local test versions do not send tracking hits to production accounts.

External services

Phone and email links open the corresponding app. WhatsApp links open a third-party service whose privacy terms apply. The embedded Google Maps view connects to Google when it loads; Google may receive technical data such as your IP address and browser information. The map link also opens an external service.

Hosting and privacy requests

The website hosting provider may process technical request information needed to deliver and protect the site. For questions about your enquiry or a privacy request, contact Vizag Customer Care using the email or telephone above. The team can confirm what information it holds and how your request can be handled.